Rules for the "Bonuses for in-app activity" campaign
1. General provisions
1.1 The “Bonuses for in-app activity” campaign (hereinafter referred to as the “Campaign”) is held by KaR-Tel, LLP with the IZI trademark (hereinafter referred to as the “Promotor”).
1.2. The subscribers of izi digital mobile operator who have joined the izi mobile public service contract as well as non-izi mobile application users (hereinafter referred to as Participant/Participants) may participate in the Campaign.
1.3. These Campaign rules (hereinafter - the Rules) regulate the procedure for organizing and conducting the Campaign for the Participants and shall be determined by the Promotor independently. The Rules shall be posted on the website https://www.izi.me/ and in the izi mobile application (hereinafter referred to as the Application).
1.4 The Campaign is not a lottery or other game based on risk. The Campaign is not connected to the payment of a fee for taking part in the Campaign, bonuses under the Campaign are provided in accordance with the Rules and can be exchanged for the Promotor’s service packages.
1.5 The objectives of the Campaign are to increase the loyalty of izi subscribers and users of the Application and to increase the recognition of the Promotor’s izi trademark.
2. The Campaign period
2.1 The Campaign period is indefinite from 01.11.2022.
3. The Campaign location
3.1 The Campaign is available to all izi subscribers and users of the App, without restriction as to their actual location.
4. The Campaign bonuses
4.1 Participants in the Campaign get bonuses for the time spent in certain sections of the Application. Later on, participants can exchange bonuses for one of the telecom service packages*: Internet traffic (10GB for 3000 bonuses), minutes (100 minutes for 1000 bonuses), SMS (200 SMS for 1000 bonuses) or coupons provided by the Promotor’s partners (hereinafter – Coupon)**.
*Traffic with no expiry date
** The validity period of the Coupon is indicated on the Coupon information page and is determined by the terms of its provision.
4.2 Exchange of bonuses for telecom service packages is only available to izi subscribers.
4.2.1. Exchange of bonuses for Coupons, subject to the conditions determined by the Promotor in cooperation with its partners, is available to izi subscribers and registered users of the izi application.
4.3 To exchange bonuses for minutes and SMS bundles, the Participant must spend at least KZT 2,000 on izi services (bundles/unlimited services) from August 17, 2026.
4.4 Exchange of bonuses for internet traffic, Coupons is available with no conditions on the amount spent on izi services.
4.5 Bonuses are not redeemable for cash or services other than those set out above.
5. Terms and conditions of the Campaign
5.1 Members automatically accumulate “activity minutes” when in the Music, Video, and Oyna sections of App, provided that the smartphone screen is switched on, and the accumulated “activity minutes” are counted for the current active session in the App and are displayed in a timer in the Music, Video, and Oyna sections and in the Profile. If the screen is switched off or if you exit the specified section of the App, the minutes will not accumulate.
5.1.1 In case of listening to the radio in the Music, Video, and Oyna sections of App with the smartphone screen on or off, Members also receive an additional 25 bonuses for every 25 minutes of continuous listening, but not exceeding two times per day. These bonuses do not count towards the bonus limit specified in clause 5.4.
5.1.2 When fully watching any video show lasting 15 minutes or more, while in the Music, Video, Oyna sections, regardless of the state of the smartphone screen (on/off), the User receives an additional 30 bonuses for a one-time continuous viewing of the video show during the day. These bonuses do not count towards the bonus limit specified in clause 5.4.
5.2 For each “activity minutes”, the Participant receives 1 bonus (1B). The accumulated bonuses are displayed in the Bonus Balance on the pages of the Music, Video, and Oyna sections of App and in the Participant’s profile in the App.
5.2.1 The Organizer is entitled to change temporarily the rate of bonus accumulation upwards at its discretion.
5.3 The bonus balance is linked to the Participant’s account in the Application. If the Participant has more than one izi subscriber number, the bonus balance will be common to all numbers belonging to the Participant.
5.3.1. When deleting or reinstalling the application, all accumulated bonuses of a Participant who does not have an account are reset to zero.
5.4 The limit for receiving bonuses is 200B per day.
5.4.1 The limit for receiving bonuses of a Participant who does not have an account is 250B.
5.5 A member who has accumulated any number of bonuses can exchange them in the Bonuses section of the app, for one of the service packages available for exchange.
5.6 If there are not enough bonuses to exchange, the Participant may add the missing amount from his balance (in KZT). When adding the missing amount from the balance, the rate of 1 bonus = 1 KZT is used.
5.7 When a Participant’s account is deleted from the Application, the Bonus Balance is reset and will not be restored.
5.8 Bonuses cannot be transferred to another izi subscriber or user of the App.
5.9 If Participant is IZI subscriber, registers a user account in the IZI mobile application (without reference to the IZI subscriber number) and earn bonuses on it, then upon next registration of the IZI subscriber number on such user account, bonuses earned on this account are canceled.
5.10 If the bonus balance remains unchanged for 186 (one hundred eighty-six) calendar days, the accumulated balance shall be reset to zero. Any change to the bonus balance extends its validity period by an additional 186 (one hundred eighty-six) calendar days.
6. The Rights of the Participant
6.1 The Participant shall be entitled to:
6.1.1 Familiarize with the Rules of the Campaign.
6.1.2 Participate in the Campaign in accordance with the Rules.
6.1.3. Exchange accumulated bonuses for service packages if the Participant is an izi subscriber.
7. The Rights of the Promotor
7.1 The Promotor shall be entitled to:
7.1.1 The Promotor be entitled to exclude Participants at its discretion if Participants use unfair methods to participate in the Campaign.
7.1.2. The Promotor reserves the right to cancel or extend the Campaign, change the conditions of bonus accumulation and exchange under the Campaign, as well as change these Rules at its own discretion at any time. The Promotor shall notify the Participants of the changes to the Rules at least one day before the changes come into effect by means of an appropriate publication on the website https://izi.me and in the Annex.
8. The liabilities of the Promotor
8.1 The Promotor undertakes to:
8.1.1. Hold the Campaign in accordance with the procedure laid down in these Rules;
8.1.2. Exchange the bonuses accumulated by Participants for service packages in accordance with the terms and conditions of these Rules.
9. The Promotor shall not be liable for:
9.1. the failure to fulfil (untimely fulfilment) of the Participant’s obligations under these Rules;
9.2. situations provoked by a Participant’s ignorance of the Rules;
9.3. failure to receive messages from Participants as a result of technical problems and/or fraud on the Internet and/or communication channels used during the Campaign;
9.4. failures of a technological nature, including failures of special software, affecting the timing and procedure of the Campaign;
9.5. breach of its obligations, due to the occurrence of force majeure circumstances which the Promotor is unable to foresee and remedy;
9.6. infringement by the Participant of the intellectual property rights of any third parties and/or applicable law when participating in the Campaign;
9.7. any costs and expenses that the Participant incurs or may incur as a result of their participation in the Campaign.
10. Miscellaneous
10.1 Participation in the Campaign confirms that the Participant has read and fully agreed to these Rules.
10.2 These Rules are the only document setting out the terms and conditions of the Campaign.